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Frequently asked questions

Common questions about the platform, pricing, and how Essert fits into an existing compliance or security program. For SEC-specific questions, see the SEC FAQ.

AllGeneralAI GovernanceCCPA/CPRAPOPI
General
Is Essert a replacement for our existing security or privacy tools?

No — Essert connects to your existing security, privacy, and MLOps stack and adds a governance and compliance layer on top; it isn't meant to replace point tools you already rely on.

Do we need a mature AI governance program to start?

No — Essert can help you draft policy and framework alignment from scratch, or plug into a program you already have.

How long does implementation take?

Most teams are governance-ready within 4 weeks.

Can Essert govern third-party or vendor AI tools, not just internally built models?

Yes — any AI system in use can be registered and scored, regardless of who built it.

Does Essert integrate with our existing tools?

Yes — Essert is built to connect with your existing security, privacy, and MLOps tooling rather than requiring a rip-and-replace.

AI Governance
What is an RAI score?

A single, explainable score (0–100) calculated per AI system against your organization's policy and recognized responsible-AI standards, broken down by contributing factor.

How often does the score update?

Continuously — as a system's behavior, data handling, or configuration changes, rather than on a fixed review cycle.

Can we customize scoring criteria to our own internal policy?

Yes.

CCPA / CPRA
Does CCPA/CPRA apply if we're not based in California?

Yes, if you meet the law's applicability thresholds and handle California residents' data, regardless of headquarters location.

How fast can we get compliant?

Most teams complete an initial GAP assessment and DSAR workflow setup within 2–4 weeks.

POPI
Is a designated Information Officer required?

Yes — under POPIA, every responsible party must register a designated Information Officer with the Information Regulator.

Still have questions?

We'll route it to the right person.

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